Please read the following terms and conditions carefully. By making an appointment, you are agreeing to the following terms and conditions. If you are not agreeable to these terms and conditions, you will not be able to book an appointment or continue with your course of therapy.

 

Discovery Call
Along with your Intake Form, your discovery call will be the first step. Your discovery call is offered free of charge. This call is an opportunity to meet with me either on Zoom or telephone to discuss your presenting issue/ problem, to learn more about my method of practice, your expectations and my fees.

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Payments
In-person face-to-face or Online Zoom sessions – a non-refundable deposit of £100 is required when booking your session. The balance of the session fee is to be paid within 48 hours prior to your scheduled session. No refunds will be given if you cancel your session appointment in less than 48 hours. All professional fees will be provided during this call and prior to you booking your session appointment.

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Refunds
No refunds will be given if cancellations are made less than 48 hours of your session appointment. My fees are calculated based on my professional time, my treatment, and my expertise regardless of your outcome/ results. Therefore no refunds can be given for session/s you have already attended.

For sessions booked in advance and you wish to discontinue your therapy. If there any unused sessions a pro-rata refund will be issued fewer deductions for the sessions you have already attended.

Communication & Support
As part of your therapy treatment with me, I offer follow-ups and support, these can be the form of emails, calls, or text messages and are always conducted during office hours 9 am - 5 pm Monday - Friday, excl. Public Holidays.

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Medical
If you are receiving care from any other medical, healthcare, or therapy practitioner you may be required to seek their guidance first before you commit to my therapy sessions. I will be unable to treat you if you are suffering from any diagnosed psychiatric condition, psychological illness, or epilepsy and are not under the supervision of a psychiatrist.

Please disclose if you are on prescribed medication, have a medical condition, currently receiving medical treatment as these may affect your therapy sessions with me.

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That you will take part in all sessions free from the influence of either alcohol or drugs.

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Age
You must be over the age of 18 years old to undertake my therapy sessions. Clients under the age of 18 years old must be accompanied by a parent or a legal guardian and these sessions can only be conducted in person.

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Confidentiality
All client touchpoints, including sessions, session notes, telephone conversations, emails, will be conducted in confidence and may be recorded. Prior to any recording, your agreement will be sought. All recordings, conversations, and notes will remain confidential, except in the following circumstances:

1. Where you give permission for confidentiality to be broken
2. Where I am compelled by a court of law
3. Where the information is of a nature that confidentiality cannot be maintained, for example:
• The possibility of harm to yourself or others exists
• In cases of fraud or crime
• When minors (under 18 years old) are involved
4. Where a referring GP or other healthcare professional requires a report. A copy of the report will be available on request.

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Liability & Indemnity 
Under no circumstances will Jonathan James lee, Rapid Change Therapy be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential, or other damages (including without limitation lost profits, lost revenues, or similar economic loss), whether in contract, tort or otherwise, arising out of the advice or information provided to you during the professional services provided by Jonathan James Lee, Rapid Change Therapy. In addition, you agree to defend, indemnify, and hold Jonathan James Lee, Rapid Change Therapy from and against any and all claims, losses, liabilities, damages, and expenses (including legal fees) arising out of your participation in the professional services.

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Online Sessions (Zoom)

• That you have provided the correct address and contact details of your online location.

• That you will ensure the environment in which sessions are undertaken shall be safe and free from distractions and will inform Jonathan James Lee if there is anyone else present or monitoring the session.

• That you will not record the session (either by sound or visual means) without prior permission from Jonathan James Lee.

• That you understand and accept that Jonathan James Lee, Rapid Change Therapy may terminate the session without warning if the Jonathan James Lee, Rapid Change Therapy should determine that the session has been booked for some purpose other than to receive therapy, and that should this occur, the client will remain liable for any session fee that may have been paid in advance.

• That you provide a backup number or text arrangement in case of technology failure, and a third-party emergency contact number.

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Data Protection
For my services, your personal data is collected, processed, used, and stored in accordance with the following privacy policy. By booking an appointment, you signify your acceptance of this Privacy Policy (LINK). If you do not agree to this policy, please do not book an appointment. The terms of this Privacy Policy may change from time to time without prior notice to you, so please check my website periodically for any changes.

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Statements of Understanding 
By signing the Client Agreement, you agree to abide by the terms and conditions of the Client Agreement. You also agree with the statements below:

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I confirm that Jonathan James Lee has advised me of the scope of the therapies that he provides and given my full consent to receiving therapy sessions from Jonathan James Lee.

I understand that results may vary from person to person and the agreement by Jonathan James Lee to work on the issues or problems presented by me, using whatever therapies are appropriate to my situation, in no way implies or guarantees the resolution of any presenting problems or issues.

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I understand that hypnotherapy or any other therapy or information provided by Jonathan James Lee either in person or via telephone, email, or internet, is not a replacement or substitute for medical, psychological, or psychiatric treatment. If I have any doubts or concerns about my health, I will seek advice from an appropriately qualified healthcare professional.

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I declare that, if advised by Jonathan James Lee prior to or following any therapy sessions, to seek medical approval, I will consult with my GP, hospital consultant, and/or other healthcare professional and gain the appropriate written approval for Jonathan James Lee prior to the next therapy session.

I have been advised that I am free to terminate any or all sessions at any time. I understand that my commitment and level of motivation is vital in the therapy process and I agree to participate to the best of my ability at all times, including making reasonable use of therapeutic suggestions during and between sessions, as well as listening to audio recordings and/or carrying out other therapeutic tasks as appropriate.

 

I have accurately and truthfully answered any questions and provided background information during the initial consultation and/or first therapy session and will continue to do so during any subsequent therapy sessions.

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Signature
Please sign using an electronic signature. Alternatively, download the Terms and Conditions, print, sign, and date. Please email me the signed copy within 48 hours of your session.